Dear Client

Following the communication by President Ramaphosa relating the total lock down, as your Financial Services Provider we at Trans Africa are taking the outbreak of COVID-19 very seriously and we support the responsible decision taken by the South African government. As a responsible Company ,we are very aware of the need to protect our staff as well as you as our client. We at Trans Africa are implementing a range of changes during this lock down which will entail that our staff will be working from their homes remotely. We would like to re-assure you business will continue as usual and we will still strive to offer you the best service possible.

The call centres will not be available but we can still be contacted at the following telephone number and email address.

Support and contact information:

Calls: +27(0)873302434
Claims: Groups:
Client services:

We have familiarised ourselves with all contingency plans set in place for the various insurers.

We will do the very best we can under this trying circumstances, and we thank you in advance for your patience and understanding.

We are here for you.

Stay Informed: COVID-19 Government Portal

  1. What We Cover - Vehicle Loans , Personal Loans, Credit Card Debt, Bank Overdrafts, Retail Accounts, Furniture Accounts, Clothing Accounts, Debt Consolidation Loans, Debtors Book, Child Maintenance Obligations, Private Loans, Mortgage Bonds, and more.
  2. Benefits to You - protect yourself against Identity Theft, Retrenchment, Disability (Temporary or Permanent), Critical Illness and Death.
  3. Why Choose Us - easy claim submission process, consolidation of all your credit insurance policies, choose how you want to pay creditors, and no medical assessment required.

Who We Cover


Our Credit Life Insurance Policy combines all your debt cover in a single policy. All your debt covered under the policy will be settled in case of retrenchment, death, disability or critical illness. Protect yourself and get a quote today!


Our Transafrica Life Insurance Policy allows a broker to present clients with better options and monthly savings on premiums. Improve the ability of your clients to maintain financial stability by adding our product to your range of products.

Debt Counsellors

With the Transafrica Credit Life Insurance Policy, Debt Counsellors can build accurate payment plans, improve the cash flow of clients, and get clients out of debt quicker. Make the smart choice and earn additional income.

Credit Providers

With the Transafrica Credit Life Insurance Policy, Credit Providers can limit the risk of unpaid loans in case of client death, retrenchment, disability, or critical illness. Protect your business by getting a quote today!

Our Partners


Transafrica Group  


8 1st Street
Menlo Park

Vision Direct 155 Pty Ltd trading as Transafrica 2010/008011/07

We are a Financial Service Provider - FSP: 21200